Last updated: 11/12/2011
Scope
This Privacy Policy describes how we handle the personal information that you provide to us, or that we collect from you, when you are on this website.
By using this website, you expressly consent to our collection, storage, use and disclosure of your personal information in accordance with this Privacy Policy. We do update this Privacy Policy from time to time, and you are therefore encouraged to return and review this page regularly.
For the purpose of the Data Protection Act 1998 our data controller is Rob Carter.
Information Collection
In operating our website we may collect and store the following personal information:
- Email address and physical contact information;
- Information that you provide by filling in forms on our website, such as when you request a quotation or send us an email;
- Information from other companies, such as demographic and navigation data;
- Additional information from your interaction with our website, products, services, content and advertising, including computer and connection information, statistics on page views, website traffic, advertising data, IP address, browser type and standard web log information; and
- Other supplemental information from third parties (for example, when we conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law.
Information Usage
The personal information that we collect and store relating to you is primarily used to enable us to provide our services to you. You agree that we may use your information to:
- Provide the services and customer support that you require;
- Provide you with information requested from us, relating to our products or services, and to provide information on other products and services which we feel may be of interest to you, where you have consented to receive such information;
- Meet our contractual obligations to you;
- Prevent potentially prohibited or illegal activities;
- Customise, measure and improve our services, content and advertising;
- Notify you about any changes to our website, such as improvements or service/product changes that may affect our services; and
- Compare information for accuracy, and verify it with third parties.
Information Disclosure
We may disclose personal information in accordance with this Privacy Policy to respond to legal requirements, enforce our policies or protect the rights, property or safety of any individual.
We may also share information with:
- Service providers under contract who help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programs and customer support);
- Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service);
- Law enforcement agencies, other governmental agencies or third parties in response to a request for information (such as a Section 29 (3) Data Protection Act 1998 form) relating to a criminal investigation, alleged illegal activity or any other activity that may expose us, you or any other individual or company to legal liability.
- The personal information we disclose may include your name, city, county, telephone number, email address, fraud complaints or anything else that we deem relevant; and
- Other business entities, should we plan to merge with or be acquired by that business entity. (Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your personal information. If your personal information will be used contrary to this Privacy Policy, you will receive prior notice.)
Without limiting the above, in an effort to respect your privacy and in order to comply with this Privacy Policy we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.
Information Storage
Your information is stored on our secure servers located in the United States. We treat data as an asset that must be protected and employ numerous methods to protect your personal information against unauthorised access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and, therefore, although we work hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
We may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. Also, it may be processed by staff operating outside the European Economic Area who work for us or one of our suppliers. For example, such staff maybe engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in accordance with this Privacy Policy.
Cookies
When you visit this website, we send one or more cookies to your computer or other device. We use cookies to improve the quality of our products and services, including storing user preferences; customising our products, services, content and advertising; measuring promotional effectiveness and promoting trust and safety. Such information will not identify you personally; it is statistical data about our visitors and their use of our website. This statistical data does not identify any personal details whatsoever. For more information about controlling and deleting cookies, please visit AboutCookies.org.
A few important things you should know about cookies are that:
- We offer certain features that are available only through the use of cookies;
- Most cookies are “session cookies”, meaning that they are automatically deleted from your hard drive at the end of a session;
- You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some of our sites or services; and
- You may encounter cookies from third parties on certain pages of the sites that we do not control.
Third Party Links
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, different rules may apply to their use or disclosure of the information you disclose to them. Ignition Code does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions and read the appropriate Privacy Policy before disclosing your personal information to others.
Access to Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10, which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you in accordance with this Privacy Policy, please contact us.